| 1 |
Author(s):
Yusman Yacob, Jati Kasuma Ali, Rosmimah Roslin, Nelson Lajuni.
Page No : 1-15
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MANAGING MEMBERS’ CITIZENSHIP BEHAVIOUR: A VALUE CO-CREATION DIMENSION IN COOPERATIVES AND ITS RELATIONSHIP VIEW
Abstract
Members’ citizenship is a form of voluntary, extra-role customer behaviour which is found to
have positive impact on the service organization. Although past studies have been dedicated to
value co-creation behaviour in service industry, much less is done to substantiate the causality
between its specific dimension, namely members’ citizenship, and its outcome in the context of
cooperative industry, in particular the credit service in the emerging markets. This paper aims
to look into members’ citizenship behaviour and determine its relationship with trust and loyalty
among the members in the credit cooperatives in Sarawak. Service Dominant (S-D) Logic and
Social Exchange Theory are adopted as the underpinning basis to develop the framework of the
study. By appropriating the quantitative approach, 395 copies were collected and deemed usable
after data cleaning procedure. Common method variance and non-response bias were checked
statistically and addressed. Partial least squares structural equation modelling was employed to
test the hypotheses empirically. The findings indicate that members’ citizenship has positive effect
on the trust and loyalty of the cooperative members in the state with substantive effect. This study
contributes to the knowledge and practice in the service industry by underscoring the importance
of member’s citizenship behaviour in the credit cooperatives in Sarawak and emerging markets.
| 2 |
Author(s):
Najmah Nawawi, Christina Andin @ Nur Qistina, Shamsiah Syamsudin.
Page No : 17-29
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A COMMUNITY BASED TOURISM THROUGH CO-OPERATIVE IN SABAH MALAYSIA: CASE OF KOPERASI WALAI TOKOU KUNDASANG BERHAD (KOPSTAY)
Abstract
The National Co-operative Policy 2011- 2020 identifies tourism as one of the potential industries
that can offer high income to the co-operatives business sector. The tourism industry could create
downstream tourism activities as part of community based tourism (CBT) and provide a stimulus
for entrepreneurs among the communities. Despite the remarkable potential that the tourism
industry can offer, The Malaysia Co-operatives Societies Commission (2015) reported that only 12
(0.98%) out of 1,223 co-operatives in Sabah have actively become involved in tourism businesses.
As Sabah is one of the leading tourist attractions in Malaysia, the present study is part of the
efforts to promote CBT among co-operative in Sabah by highlighting the benefit of co-operative
in managing CBT. Considering this, the present study attempts to investigate the success factors
of CBT that based on co-operative business model in Sabah. This is a case study that involved
one community based tourism, the Koperasi Walai Tokou Kundasang Berhad (KOPSTAY) of
Kundasang, Sabah, Malaysia. The primary data were gathered through field interviews with
the board members of the co-operative, and the members of KOPSTAY. The results of this study
revealed that the co-operative enables higher community involvement in the decision making
process, which generates ideas and implementation of various tourism downstream activities as
an addition to the homestay business. The initiatives have boosted the income of the KOPSTAY.
Three main factors that supported the development of the community based homestay through
co-operative include strong leadership, sharing knowledge and skills as well as the strong support
from the government agencies. Therefore, this study recommends the importance of cooperation
to achieve successful CBT development.
| 3 |
Author(s):
Mohamad Haswardi Morshidi.
Page No : 31-50
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ENTREPRENEURIAL ORIENTATION AND CO-OPERATIVE PRINCIPLES ON CO-OPERATIVE PERFORMANCE IN MALAYSIA: A CONCEPTUAL FRAMEWORK
Abstract
In the contemporary, entrepreneurial orientation (EO) and co-operative sector have become
essential topics among business academics and practitioners. The aim of this study is to investigate
the effect of entrepreneurial orientation (EO) and the practice of co-operative principles (CP) on
co-operative performance. In this study, the components of EO are innovativeness, proactiveness
and risk-taking. Despite the importance of EO, researches that link these concepts to co-operatives
performance are very limited. In this view, through extensive literature view, this study has found
a positive relationship that exists between EO and co-operatives performance and developed
a conceptual model for empirical validations. This study serves not only to clarify the effect
between EO and co-operatives performance; it also explains the effects of CP on co-operative
performance which most studies have neglected. As a unique organisation, co-operatives have
an advantage over other businesses, especially by applying the CP in co-operative activities will
have a greater impact on co-operative performance.
| 4 |
Author(s):
Norul Hayatie Hashim, Mohd Zaib Mat Yunus.
Page No : 51-70
|
CIRI-CIRI UTAMA YANG MEMPENGARUHI AMALAN PUSAT PENGEDARAN KOPERASI DI MALAYSIA
Abstract
Penglibatan gerakan koperasi dalam aktiviti pemborongan dan peruncitan bukan asing lagi
dalam usaha membantu mengurangkan kenaikan kos sara hidup masyarakat khususnya anggota
koperasi. Penglibatan koperasi dalam sektor pemborongan amat relevan dalam membantu
menstabilkan harga barang keperluan selain menangani isu bekalan barangan ke kedai koperasi
melalui penguasaan rantaian bekalan (supply chain). Kajian ini bagi mengenal pasti ciri-ciri
yang mempengaruhi amalan pengurusan pusat pengedaran koperasi di Malaysia khususnya bagi
aktiviti pembekalan barangan keperluan pengguna seiring hasrat pihak kerajaan membantu isu
kos sara hidup rakyat Malaysia. Kajian ini berbentuk kualitatif dan sebanyak enam koperasi yang
menjalankan aktiviti pusat pengedaran terlibat sebagai responden dalam kajian ini bagi mengenal
pasti ciri-ciri utama yang mempengaruhi amalan pusat pengedaran koperasi di Malaysia. Enam
ciri-ciri yang mempengaruhi amalan pusat pengedaran ialah tahun beroperasi, saiz gudang,
jumlah SKU (stock keeping unit), logistik, jumlah tenaga kerja dan bilangan outlet. Akhir sekali
kertas ini mencadangkan agar kajian lanjut dapat dilaksanakan untuk menguji ciri-ciri yang
dinyatakan dalam mempengaruhi amalan pusat pengedaran koperasi di Malaysia.
| 5 |
Author(s):
Samsu Ewang, Juliana Osman, Rohieszan Ramdan.
Page No : 71-87
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FAKTOR-FAKTOR PENENTU KEPADA PENINGKATAN PRESTASI PERNIAGAAN KOPERASI SEKOLAH: SATU KAJIAN KES PERNIAGAAN KOPERASI SEKOLAH DI SABAH
Abstract
Pertumbuhan koperasi sekolah di Malaysia amat menggalakkan dalam menyumbang kepada
pendapatan koperasi. Namun statistik perolehan pendapatan tahunan yang dikeluarkan oleh
Suruhanjaya Koperasi Malaysia mendapati kebanyakan prestasi koperasi sekolah di Sabah
adalah sebaliknya. Justeru, kajian ini bertujuan mengenal pasti pengaruh faktor-faktor kejayaan
perniagaan (produk, promosi, pendidikan & latihan, pengurusan, modal dan motivasi kerja)
terhadap prestasi perniagaan koperasi sekolah. Faktor-faktor kejayaan perniagaan dalam
kajian ini adalah berdasarkan Teori Pemasaran dan Model McKinsey 7S. Pendekatan kuantitatif
dengan reka bentuk bukan eksperimen telah digunakan dalam kajian ini. Pemilihan sampel
kajian dijalankan secara pensampelan rawak berstrata (berlapis) melibatkan 217 orang Anggota
Lembaga Koperasi yang terdiri daripada kalangan guru sekolah dari seluruh Negeri Sabah.
Instrumen yang digunakan adalah instrumen soal selidik yang telah di ubah suai dari beberapa
pengkaji terdahulu yang berkaitan dengan faktor-faktor kejayaan koperasi sekolah. Data telah
dianalisis dengan menggunakan analisis deskriptif dan inferensi. Analisis deskriptif menjelaskan
latar belakang responden dan latar belakang koperasi sekolah yang dikaji, manakala statistik
inferensi pula dianalisis dengan menggunakan Model Persamaan Struktur (SEM) yang akan
menerangkan kesan pengaruh kesemua pemboleh ubah tidak bersandar terhadap pemboleh
ubah bersandar. Hasil kajian menunjukkan hanya tiga faktor kejayaan perniagaan (pendidikan
dan latihan, pengurusan dan motivasi) mempunyai hubungan yang signifikan terhadap kejayaan
perniagaan koperasi sekolah. Kesimpulan daripada kajian menunjukkan kesemua faktor-faktor
kejayaan perniagaan mempunyai kesan terhadap prestasi koperasi sekolah namun hanya tiga
faktor yang signifikan.
| 6 |
Author(s):
Muneeb ur Rehman.
Page No : 89-112
|
COOPERATIVES’ MEMBERSHIP AND WELL-BEING OF FARMERS: AN EMPIRICAL EVIDENCE, BASED ON INTEREST-FREE TRACTOR SCHEME FOR BARANI AREAS FROM DISTRICT NAROWAL, PAKISTAN
Abstract
Cooperatives are autonomous voluntary associations of persons efficaciously addressing the
common economic, social, and cultural needs and aspirations of the members, aiming at their
well-being through collective action. These organizations work democratically, in line with
cooperative principles and values to meet their objectives. Cooperative Department Government of
Punjab has, time and again, been introducing different interventions to strengthen the cooperative
societies so as to make them more vibrant player in national economy. Provision of interest-free
(without markup) tractors to the members of Agricultural Cooperative Societies of Barani Areas
of the Punjab Province is one of such initiatives. Barani Areas are the areas with rain-water
cultivation in the province. These are 13 notified districts including District Narowal, the study site.
The focus of present study is to evaluate well-being fetched by interest-free tractor scheme to the
farmer members of the cooperatives. The study, first ever of its kind, was conducted through Focus
Group Technique (FGT) by forming two focus groups FG1 (comprising cooperative field staff
implementing the scheme) and FG2 (comprising beneficiary members of cooperatives) and data so
collected was thematically analyzed using Nvivo v 10 which indicated that implementation of this
intervention was highly welcomed and is considered as a meaningful measure for enhancement in
the agricultural productivity of members of cooperatives besides poverty reduction, strengthening
the cooperative movement and creating employment opportunities in the society.
| 7 |
Author(s):
Norul Hayatie Hashim, Faiz Ahmad Yatim.
Page No : 113-125
|
AMALAN PENGURUSAN PENGETAHUAN DI KOPERASI KLUSTER SEDERHANA DI MALAYSIA: SATU KERANGKA KONSEPTUAL
Abstract
Pengurusan pengetahuan (KM) adalah proses yang berkaitan dengan pembangunan, penyimpanan,
pengambilan, dan penyebaran maklumat serta kepakaran dalam sesebuah organisasi bagi
menyokong dan meningkatkan prestasi perniagaannya. Sesebuah organisasi perlu menyedari
bahawa pengetahuan adalah sumber terpenting dan ianya harus diurus dengan bijaksana. Secara
idealnya, pengurusan pengetahuan yang efisien dan baik juga mampu merangsang pertumbuhan
melalui produktiviti dan inovasi bagi meningkatkan sumbangan sektor koperasi kepada ekonomi
negara khususnya kepada gerakan koperasi kluster sederhana di Malaysia melalui KM yang
berkesan. Koperasi merupakan entiti perniagaan yang memiliki aset pengetahuan (selain sumber
manusia, kewangan, bangunan, kenderaan) yang perlu diurus dan digunakan untuk mencipta
nilai baharu, budaya kerja, produk dan perkhidmatan yang ditawarkan. Budaya kerja, produk
dan perkhidmatan yang ditambahbaik ini boleh melonjakkan pencapaian sesebuah koperasi
yang seterusnya membolehkan koperasi tersebut kekal kompetitif dalam persaingan dan menjana
keuntungan untuk diagihkan kepada ahli koperasi dan seterusnya meningkatkan sumbangan
sektor koperasi kepada ekonomi negara. Oleh kerana penyelidikan berkaitan amalan pengurusan
pengetahuan koperasi di Malaysia agak terhad, penyelidikan berkaitan pengurusan pengetahuan
khusus dalam konteks koperasi dicadangkan untuk memperolehi maklumat tepat dan semasa
berkaitan pengurusan pengetahuan di koperasi. Kajian lanjut dan pengumpulan data dari
pelbagai sumber akan mencadangkan satu kerangka konseptual berkenaan struktur pengurusan
pengurusan pengetahuan bagi koperasi kluster sederhana di Malaysia.
| 8 |
Author(s):
Rahimah Abd Samad, Farahaini Mohd Hanif, Faiz Ahmad Yatim, Nur Shuhada Mohd Ali, Mohamad Haniff Mohamad Hashim.
Page No : 127-138
|
SUMBANGAN KOPERASI FELDA KEPADA ANGGOTA
Abstract
Koperasi merupakan sebuah pertubuhan yang ditubuhkan untuk memenuhi keperluan ekonomi,
sosial dan budaya. Akan tetapi, terdapat persoalan berkaitan apakah jenis sumbangan yang
anggota perlukan sekaligus meningkatkan kesejahteraan hidup anggota. Justeru, objektif kajian
ini adalah untuk mengenal pasti bentuk sumbangan koperasi yang terdiri daripada kewangan
dan bukan kewangan, dan jenis sumbangan yang meningkatkan kesejahteraan anggota koperasidi Tanah Rancangan FELDA. Kaedah kuantitatif menggunakan borang soal selidik digunakan
untuk memperoleh data yang diperlukan daripada responden kajian melibatkan seramai 432orang yang merupakan anggota koperasi FELDA yang mewakili semua kluster iaitu mikro, kecil,sederhana dan besar. Dapatan kajian menunjukkan bahawa daripada segi manfaat kewangan,
dividen (82.2%) merupakan manfaat kewangan tertinggi yang diperoleh anggota, diikuti denganelaun (76.7%), honorarium (45.8%) dan khairat kematian (21.1%). Daripada segi manfaat bukankewangan pula, manfaat tertinggi diterima ialah latihan dan pendidikan (27.8%), diikuti oleh
kemudahan awam (19%), pekerjaan (8.8%), khidmat nasihat (7.4%) dan insuran berkelompok
(7.2%). Daripada kajian ini, didapati sumbangan yang diperoleh oleh anggota koperasi FELDAadalah lebih berbentuk sumbangan kewangan berbanding bukan kewangan. Akan tetapi, hanya
dua (2) sahaja sumbangan yang berkait rapat dengan kesejahteraan anggota iaitu biasiswa dan
pekerjaan. Justeru itu, ini menunjukkan bahawa jika sesebuah koperasi ingin meningkatkankesejahteraan anggota, mereka boleh memberikan fokus kepada sumbangan biasiswa danpekerjaan. Kajian ini akan membantu koperasi memberikan sumbangan yang diinginkan oleh
anggota koperasi.
