KNOWLEDGE MANAGEMENT FACTORS IN INCREASING COOPERATIVE EFFECTIVENESS

Abstract

Knowledge management (KM) is a process of managing explicit knowledge assets, potentially explicit and tacit, owned by an organisation. The knowledge owned by the cooperative's staff enables it to be governed well to achieve its aims. There are many factors shown in the previous studies that affect the effectiveness of an organisation. Nonetheless, the lack of studies related to KM in cooperatives has caused the implementation level and practice model of KM and its relationship with cooperative effectiveness to be unknown. This research views the cultural, governance structural and technological factors and develops the Knowledge Management Practice of the Medium Cluster Cooperative Model. This research employed purposive sampling in which cooperative samples were divided into fragments based on the functions of each state with the highest earnings, and only medium cluster cooperatives were selected as respondents. The SmartPLS v.3.2.9 analysis proves that knowledge management practice among medium cluster cooperatives in Malaysia is still high, particularly in the structural, cultural, and technological aspects of governance that impact organisational effectiveness, highlighting the positive findings of the research.